Accessibility statement

DCS-Touristik GmbH strives to make its website accessible in accordance with the Bavarian Disability Equality Act (BayBGG) and the Ordinance for the Enforcement of the Act (BayDiV), as well as in accordance with BFSG and BFSGV. This accessibility statement applies to the domain dcs.travel.

Description of the service

We offer river cruises on the Danube, Rhine, Main, and Moselle, as well as various ocean cruises on our website.

Assistive software to support the use of our website

To ensure that all users have the best possible experience when visiting our website, we have integrated Eye-Able® Assisting Software. This allows us to offer more than 25 accessibility features so that everyone can customize the use of our website according to their preferences and needs. You can open the assistance software by clicking on the “Eye-Able® Assisting Software” button in the footer of the website.

Status of compliance with requirements

Our products and services are accessible and usable for people with disabilities in the usual manner, without particular difficulty and, in principle, without assistance from others.

Due to the following incompatibilities or exceptions, this website is partially compliant with the BayBGG and BayDiV, as well as with the BFSG and BFSGV.

Non-accessible content

The following content is not accessible because it does not comply with the underlying harmonized standard EN 301 549:

• All pages contain images without captions. Navigation to the images using screen readers is difficult.
• Some pages contain links without link text.
• On some pages, the contrast between text and background is too low.
• Many pages contain buttons without labels. Navigation to the buttons using screen readers is difficult.
• Many pages contain invalid Aria attribute values. These are not detected by screen readers and are therefore not output correctly.
• All pages contain invalid Aria attribute values. These are not detected by screen readers and are therefore not output correctly.
• All pages contain scrollable elements that cannot be scrolled using the keyboard. This makes it difficult for users of assistive technologies to access the entire page.
• Many pages contain elements whose Aria ID appears multiple times. This makes it difficult to navigate the website with screen readers.

This statement was created on July 24, 2025. The statement was created using Eye-Able® technology from Web Inclusion GmbH. Eye-Able Report®—a product of Web Inclusion GmbH—has undergone all machine-verifiable testing steps. Manual tests were also performed.

We are constantly striving to improve barrier-free access to our online services. DCS-Touristik GmbH is actively working to remove known barriers. These will be removed gradually as technical and personnel resources allow.

Arbitration board

If your request regarding the accessibility of our websites cannot be satisfactorily resolved, you can contact an arbitration board. Its task is to resolve conflicts between people with disabilities and federal public authorities. The aim is not to find winners or losers. Rather, the goal is to find a solution to a problem together and out of court with the help of the arbitration board. The arbitration procedure is free of charge. You do not need legal assistance. You can contact the arbitration board at the following address:

State Office for Digitalization, Broadband, and Surveying, IT Service Center of the Free State of Bavaria, Enforcement and Monitoring Agency for Accessible Information Technology
St.-Martin-Straße 47
81541 Munich
Germany
bitv@bayern.de
www.ldbv.bayern.de/digitalisierung/bitv.html

Market surveillance authority

The contact details of the market surveillance authority responsible for us are:

MLBF (under establishment)
c/o Ministry of Labor, Social Affairs, Health, and Equality Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg
MLBF@ms.sachsen-​anhalt.de
Tel.: 0391 567 6970

Feedback and contact details

Do you have a comment or suggestion regarding barriers on this website? Please contact us. We will explain what barriers exist. You can find out what exceptions we have made. We will answer your questions as quickly as possible, at the latest within the legal deadline of one month. Thank you for your feedback. You can contact us at the following e-mail address:
it@dcs.travel

Disclaimer

The automatic review of the web content took place on: 24.07.2025. The Google Chrome browser, version 136.0.7103.92, was used to access the web content via Eye-Able. We guarantee the accuracy of the information provided for the tested application version under the specified browser and operating system parameters. If different versions or environments are used, the display may differ from the results shown here.